How to delete your account
Email support to request full account deletion. We will reply with the steps needed to verify your Game Center or Google Play Games identity.
Do not send passwords, sign-in codes, or payment details. We only need enough information to find and verify the BOSS player record.
Send a deletion request to player support.
What deletion removes
- Your BOSS player record and linked platform identity.
- Your company, products, employees, finances, and progress.
- Your decisions, results, conversations, notifications, and company history.
- Registered push-notification tokens and active BOSS sessions.
What may be kept
We may retain limited records when required by law, needed to resolve disputes, or necessary to prevent fraud and protect the service. We will not keep retained information longer than required for that purpose.
Reset game is different
Reset game removes your current company and lets you start again. It keeps the player account so BOSS can recognize you. Delete account removes both the account and its associated game data.
Timing
Requests that need identity verification may take up to 30 days. We will tell you when the request is complete or if law requires us to keep a limited record.